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After hours access to Don Anderson Hall

[Screen shot 2011-01-31 at 3.57.14 PM.png] If you are enrolled in any classes or activities that require night or weekend access to Don Anderso...

What are print credits and how do they work?

[Screen shot 2010-08-25 at 2.23.33 PM.png] Print credits are the credited amount of money in your account for printing at the School of J...

Composing a helpful Jtech Ticket

Here are a few tips to help us help you: [8680c.png] When opening a ticket it's important to be extremely detailed. ...

How do I get access to the J-School Computers?

[apple-im2ac.png] The School of Journalism computers can be accessed using your NetID (ex. ab123456) and password. Any UM student can use the c...

I am having issues with my computer what should I do?

Restart your computer. * If the problem persists take careful notes. (These notes should be what exactly is going on, when this h...

What version of Mac OS X am I running?

[Screen shot 2010-03-02 at 12.47.51 PM.png]To find out what version of Mac OSx you are using, click on the Apple logo on the menu bar and click on ...

Configure a wireless device to connect to the UM network

Information [wifi-apple.png] The University of Montana provides wireless access for students, faculty, and staff. Access is gran...

Time Machine error/100% Used disk space

When you log into your computer and you get an error like this- [Screen shot 2012-11-19 at 12.53.29 PM.png] This means that your disk...

How to Use XPanel

Some projectors do not have a touch screen pad located to the side of the computer to control them with, such as in room 004. In order to use the proj...

How to Remove a Stuck Disk

To force eject a disk from a Mac computer: 1) Restart computer 2) While restarting, hold down the mouse button 3) It should eject...

Home Directory Cleanup

[beige folder recycle.png] On May 16th, 2012 student directories hosted at the School of Journalism servers were deleted in order to rec...

How do I change my NetID password?

[image] Online NetID password management is available to all University faculty, staff and students by logging into the UM Portal and clicking t...

Trash Policy

[user-trash.png]It's a popular belief that when you move files to the trash you regain the storage space on your account. This is not the case. ...

Connect to your SOJ network account using a PC

[1.JPG] Right-click on Computer > Map Network Drive... On the Folder field, type \\jsrv02.gs.umt.edu\UsersJStudents\<NetID> Replace <NetID> with y...

Connect to your SOJ network account using a Mac

To access a School of Journalism server while on-campus but outside of the DAH Building you must enter the "fully qualified domain name". All this me...

Activating your umontana alias

In addition to obtaining an email account, employees obtain a University email address in the form of a umontana alias. This alias will be u...

Sharing a personal calendar in Office Outlook 2011 for Mac

This page describes how to grant any level of access to an Exchange calendar to a permission-enabled reference group. ...

Administrator accounts for Professors and Staff

NOTE: Professors & Staff users no longer use the generic "useradmin" account. Information In order to have administrator privileges on your prof...

Network Storage Quotas

All students who are enrolled in Journalism classes are granted storage space in our servers. The amount of storage on your account is determined by ...

Hard drive problems. How to recover your data

The University of Montana is currently a member of our Education Benefits Program. Just reference our exclusive Education Program for automatic discou...